Please read the entire agreement. The agreement ends with the text “END OF AGREEMENT”
Right to Refusal: Data List Leader reserves the right to refuse any or all services based on our company policy of respectable marketing practices at any time.
Payment Method and Processing Fee: All orders are subject to a $35.00 processing fee. Returned checks are subject to a $50 returned check fee. The client acknowledges and agrees that all financial information given to Data List Leader via credit card is lawfully theirs and true. The client acknowledges that all payments are due in advance and that Data List Leader maintains a no-refund policy after an email marketing campaign is executed.
Compliance: Purchaser agrees to furnish all necessary compliance to complete the transaction. In the event compliance cannot be completed for whatever reason, Data List Leader agrees to refund the client in full. In the case that the purchaser submits false compliance, Data List Leader is not responsible for liabilities or damages.
Delivery: Orders are delivered via email unless otherwise noted by the client. The standard format for all orders is .xls or .csv and clients may request a CD hard copy by mail. The typical turnaround on orders is 24-48 business hours from the time all compliance & payment is received. Data List Leader will make every effort to meet scheduled delivery dates but makes no guarantee and accepts no liability for failure to meet said dates. Brokered data, international lists, or other lead programs will vary in delivery time. Data List Leader will work hard to manage delivery expectations.
Altering Orders: Any alterations to orders must be in printed type. Handwritten changes will not be accepted and must be reincorporated into a newly signed invoice.
Credits and Refunds: Data List Leader does not issue refunds on completed orders but instead will issue replacement leads/data and/or credits at the discretion of the Data List Leader’s management. Data List Leader agrees to replace phone leads with disconnect ratios in excess of 20% and returned mail in excess of 10%. In the event that this occurs, please email documented proof to info@DataListLeader.Com or directly to your advisor within 30 days of the delivery date.
Documented proof: Proof can be a dialer report or any document that has detailed notes on each record contacted. All reports must be independently verifiable to be considered for replacement leads. Mailing returns can be provided by the post office or mail house that conducted the campaign.
Arbitration: Purchaser agrees to third-party mediation to resolve all issues. Judgment in these matters is binding and Data List Leader and Purchaser agree to abide by the third-party arbitrators ruling. An arbitrator must be agreed to by both Purchaser and Data List Leader.
Fraud: In the case of a fraudulent transaction made by the client on Data List Leader the client, who may or may not be the legal owner of any type of funds used for the purchase of any product on Data List Leader including credit card, debit card, wire transfer, check, money order, or Western Union, etc., this client or purchaser may not hold Data List Leader liable or responsible in any manner, regardless of whether the client or purchaser knew in whole or part that his/her actions were fraudulent. In the case that a fraudulent transaction is made, we will make every effort in returning the money to the legal owner or victim of the funds, which may include: a credit card, debit card, wire transfer, check, money order, or Western Union, etc. and we shall prosecute the person or persons who committed the fraud to the fullest extent of the law using all legal means necessary.
Chargebacks: While we do not guarantee the results of our products, we try hard to address anyone that is unsatisfied. Due to the perishable nature of our products and services, all sales are bound to the stated terms and conditions. Purchasers will at no time dispute or charge back any charges for products and services performed as stated in their invoice from Data List Leader.
Cancellations: Cancellations can only occur on lead products where there is more than one delivery (ie… trigger and other multi-lead products). Cancellations require 48-hour notice. Refunds are subject to a fee assessed by Data List Leader management associated with the cost of the forfeited data.
Abandoned Email Campaigns: Email campaigns that remain in the queue or are suspended for over 30 days will be considered abandoned and may be subject to termination. Such campaigns are non-refundable and will be reviewed by Data List Leader management.
Pricing: Prices listed on the website or in any publication produced by Data List Leader are subject to change. The purchaser agrees to pay the invoice amount according to the card issuer agreement. The amount is due upon receipt and a finance charge of 10% per month shall be added to the balance due to the extent that the balance is not paid within thirty days from the invoice date.
Indemnification: The clients agree and acknowledge to hold Data List Leader and all its employees harmless from any liability, loss, claims, and expenses related to any or all marketing lists, campaigns, or services.
All parties acknowledge that the lists, services, or email campaigns are provided on an “as is” basis and no other representations and warranties, express or implied, including their fitness for a particular purpose, their merchantability, and/or non-infringement apply to the lists, campaigns, services or this transaction.
In consideration of Data List Leader handling your lists, campaign, or services Purchaser agrees to indemnify and hold harmless Data List Leader from any and all claims, demands, causes of action, liabilities, costs, expenses, attorney fees, and/or the like arising out of Purchaser’s use, distribution, transfer, sale, and/or ownership of the lists, campaigns, or services regardless of the legal theory advanced and/or damages claimed.
Purchaser further agrees to pay all expenses, including attorney fees, which Data List Leader incurs in enforcing this Invoice. This Invoice shall be governed by the laws of the State of California. Any dispute concerning the construction or interpretation of this Invoice or the remedies for any breach thereof shall be submitted to arbitration in San Diego County, California in accordance with the rules and requirements of the American Arbitration Association.
However, for the limited purpose of collecting an amount due under this Invoice, Data List Leader may bring an action in state or federal court in (or with jurisdiction over) San Diego County, California, and the parties agree that said courts are a convenient and appropriate forum.
Data List Leader reserves the right to change the terms and conditions at any time and without notice. We ask that you read our terms and conditions before each order is submitted.
END OF AGREEMENT